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Respect and communication

Marunouchi clinic emphasizes communication among patients, doctors, nurses and medical staff in order to improve disclosure of medical history of individual patients when requested and to minimize human errors. Physicians and staff keep improving their service level by learning the most advanced medical knowledge.

Respect and communication
Responding to customer needs
Responding to customer needs

Marunouchi Clinic focuses in the primary care of patients and encourages patients to make reservations, in order to minimize waiting time. Marunouchi Clinic maintains close relations with other medical institutions and patients will be introduced to them for advanced treatments. Bilingual services are available.

Advanced medical IT

Patients enjoy the most suitable care by the electronic chart and image filing server. When requested, patients’ medical history may be liaised to other medical institution for second opinion service. Web reservation system is in place and reservation reduces patients’ waiting time at our reception. (At present, web reservation system is available in Japanese only)

Advanced medical IT
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